Privacy Policy
Your privacy matters to us at Brock Promotions. This policy explains how we collect, use, and protect your information when you visit our website, purchase tickets, or interact with our services.
1. Information We Collect
Personal Information
We may collect personal information such as your name, email address, phone number, and payment details when you purchase tickets, register for events, or sign up for updates.
Technical Information
We may collect technical information such as your IP address, browser type, device information, and browsing behavior for site security, analytics, and performance monitoring.
2. How We Use Your Information
We use the information we collect to:
Process ticket purchases and provide event access
Communicate event updates, schedules, confirmations, and customer support
Send promotional or informational messages if you have opted in to receive them
Improve our website, ticketing system, and overall customer experience
If you provide your phone number and opt in, Brock Promotions may send you SMS messages related to event updates, promotions, reminders, or important notifications. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.
3. SMS Marketing and Communications
When you opt in to receive text messages from Brock Promotions, we collect and store your phone number and consent information to send SMS communications related to promotions, event updates, reminders, and notifications.
Your SMS consent is not a condition of purchase.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, you may reply HELP or contact us at hello@brockpromotions.com
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4. SMS Abandoned Cart Tracking
Brock Promotions's website may use cookies or similar technologies to help keep track of items you place in your shopping cart, including when a shopping cart has been abandoned. This information may be used to determine when to send cart reminder messages via SMS to customers who have opted in to receive such notifications.
5. Sharing of Information
We do not sell or rent your personal data.
Information may be shared only with trusted service providers such as payment processors, ticketing platforms, SMS service providers, and analytics tools as necessary to operate our business and deliver our services.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website usage, and improve our services.
Cookies may also be used to help identify when items are placed in a shopping cart and when a cart has been abandoned.
You may choose to disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
7. Location Information
In some cases, our website or services may collect approximate location information based on your IP address or device data. This information may be used to improve website functionality, security, or event recommendations. We do not use precise GPS location tracking without your permission.
8. Data Security
We implement encryption and industry-standard safeguards to protect your personal information.
While we take reasonable precautions to protect your information, no system is completely secure. By using our services, you acknowledge and accept this risk.
9. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at:
hello@brockpromotions.com
You may unsubscribe from promotional emails or SMS communications at any time by following the unsubscribe instructions in those messages.
10. Changes to This Policy
Brock Promotions may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry standards. Updates will be posted on this page with the revised effective date.
👉 By using our website, purchasing tickets, or interacting with our services, you agree to this Privacy Policy.